GLOSSARY
Corrective action plan (CAP)
A Corrective Action Plan (CAP) analyzes the root cause of a nonconformance or risk found through an audit, due-diligence review, or self-assessment, and lays out the corrective steps, a completion deadline, and an accountable owner. It's a shared procedure across both quality management (IATF 16949) and ESG assessments (such as EcoVadis).
Why it matters for Tier-2/3
When a supplier assessment turns up a gap, the customer typically asks for a CAP within a set timeframe, and both submission and follow-through feed into the next assessment. Rather than an ad-hoc reply, responding with a CAP that clearly states cause, action, and deadline is what builds credibility for a Tier-2/3 supplier.
Related
Informational only — this does not replace an official ESG evaluation. Independent content; not affiliated with or endorsed by any framework organization.